FAQ

Frequently asked questions

Find answers to common questions about our product and billing.

We connect with Slack, Jira, GitHub, Salesforce, HubSpot, and dozens more. Custom integrations are available through our webhook and API layer.

Billing is per workspace on a monthly or annual cycle. Annual plans save 20%. You can add or remove seats at any time and only pay the prorated difference.

Yes. Upgrade, downgrade, or cancel at any time from your account settings. Changes take effect on your next billing cycle.

No setup fees. You only pay the subscription price listed on our pricing page. Enterprise plans include dedicated onboarding at no extra cost.

All paid plans include a 99.9% uptime SLA. Enterprise plans come with a 99.99% SLA, dedicated account manager, and priority incident response.

We run on a global edge network with data centers in North America, Europe, and Asia-Pacific. You can choose your primary data region during onboarding.

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied, contact support for a full refund with no questions asked.

Yes. All plans allow commercial use. Agency and freelancer teams can manage multiple client workspaces from a single account.